ARAB HUNTERSClub
Help center

How can we help?

Quick answers to the most common questions. Can't find what you're after? Reach us on WhatsApp.

  • CancellationHow do I check the cancellation policy before booking?
    Every package page clearly shows the cancellation policy: flexible, moderate, or strict. It appears in a dedicated "Cancellation Policy" section before the book button.
  • CancellationWhen is the refund issued after cancellation?
    Once your cancellation is approved, the refund takes 3–7 business days depending on your bank. You receive a confirmation when the transfer is initiated.
  • CancellationWhat happens if the provider cancels the trip?
    A provider cancellation = full 100% refund regardless of the package policy, with no fees. We often add a 10% goodwill credit on top.
  • CancellationCan I transfer my booking to someone else?
    Usually yes, provided the provider agrees and the new traveler meets the package requirements (e.g., hunting license if relevant). A 25 KWD transfer fee applies.
  • CancellationWhen can I cancel and get a refund?
    Every package shows its cancellation policy on its page before booking. Generally flexible packages allow a full refund up to 2 weeks before, while strict packages require 2 months notice.