How to confirm an operator is trustworthy before booking

1. Check the trust tier

Every operator carries one of 4 tiers: new, approved, trusted, elite. Avoid "new" operators for big bookings unless they have a clear track record.

2. Read real reviews

We only show reviews tied to actual bookings. The operator's response rate and average reply time matter as much as the stars.

3. Check the cancellation policy

"Strict" with no additional notes = a warning. "Flexible" or "Moderate" with clear terms = higher trust.

4. Look for certifications

Safety certifications, official destination licences, international accreditations (like JCI for hospitals). All visible on the operator's public profile.

5. Test communication before paying

Send a question via the booking chat before paying. Speed and quality of reply are an accurate proxy for what the trip will be like.

The Arab Hunters guarantee

Whatever happens, your funds are held with us until your trip completes successfully. On any dispute, the disputes team steps in within 48 hours.